Managed Design provides tech support free of charge to our customers.
Managed Design provides tech support free of charge to our customers. Our support technicians have multiple tools at their disposal to assist with technical requests and inquiries. Phone, email, and online support are always available by contacting the Managed Design help desk.
With the secure GoToAssist connection, a Managed Design application engineer can view your screen to help you quickly and successfully reach your goal. There is no need to register, install or configure any software.
Managed Design’s ticketing system will help streamline your overall experience. This easy-to-use customer portal allows you to log in, open, view and modify tickets. Automated email alerts will keep you up-to-date on the ticket progress, greatly reducing response time. In your account you can update account information, view, open and close tickets, and search support articles.
Do you need to reinstall your software because of a system crash, operating system upgrade, or you bought a new computer? Refer to the resources below to find the software download you need.